Privacy Policy

Welcome to Elyvia Travel Solution! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website (www.elysiumtravelsolutions.com) and mobile application.

1. Information We Collect:-

• Personal Information: Name, phone number, email address, payment details, location data, passport/ID details (for international travel), and travel preferences.
• Usage Information: Booking history, ride history, preferences, device details, IP address, and cookies.
• Communications: Any messages or inquiries you send to our customer support team.

2. How We Use Your Information:-

• Provide and improve our travel, transportation and booking services.
• Process flight, hotel, cab and tour bookings securely.
• Personalize your experience based on preferences and travel history.
• Ensure safety and security for all travelers and service providers.
• Comply with legal obligations and prevent fraud.
• Send updates, promotions, travel deals, or service notifications (you can opt out anytime).

3. How We Share Your Information:-

• Travel Partners: Airlines, hotels, cab services, and tour operators to facilitate bookings.
• Service Providers: For payment processing, customer support, analytics, and communications.
• Legal Authorities: If required by law or for fraud prevention and safety compliance.
• Business Transfers: In case of mergers, acquisitions, or restructuring.

4. Data Security:-

We implement industry-standard security measures including encryption and secure servers to protect your data. However, no online platform is 100% secure, and we encourage users to take precautions when sharing sensitive information.

5. Cookies and Tracking Technologies:-

Elyvia Travel Solution uses cookies and similar technologies to enhance your experience, analyze usage trends, and improve our services. You can manage your cookie preferences in your browser settings.

6. Your Rights and Choices:-

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to certain data processing activities.
• Withdraw consent for marketing communications.

To exercise your rights, please contact us at support@elysiumtravelsolutions.com.

7. Third-Party Links:-

Our platform may contain links to third-party websites and booking partners. We are not responsible for their privacy practices and recommend reviewing their policies before sharing personal information.

8. Data Retention:-

We retain your personal data for as long as necessary to provide our services and fulfill legal obligations. You may request deletion of your data at any time, subject to legal requirements.

9. Updates to this Privacy Policy:-

We may update this policy periodically. Major updates will be communicated via email or announcements on our website. Your continued use of our services constitutes acceptance of the updated policy.

10. Contact Information

Elyvia Travel Solution Support
Email: info@elyviatravelsolution.com
Phone: +91 8981088343 (Toll Free)
Website: elyviatravelsolution.com

Thank you for trusting Elyvia Travel Solution with your privacy and travel needs!