Disclaimer

This Disclaimer applies to the use of the website (www.elysiumtravelsolutions.com) and mobile application operated by Elyvia Travel Solution Private Limited. By accessing or using our services, you acknowledge and agree to the terms outlined in this Disclaimer.

1. Information Accuracy

While we strive to ensure the information provided on our platform is accurate and up to date, Elyvia Travel Solution makes no warranties or representations regarding the completeness, reliability, or accuracy of any content, data, pricing, availability, or materials on our website or app. Flight schedules, hotel availability, and pricing are subject to change without notice.

2. Service Availability & Limitations

• Transportation Services: The availability of cab services may vary depending on location, demand, time, and external factors. Elyvia does not guarantee ride availability at all times or in all areas.
• Flight Bookings: Flight availability, schedules, and pricing are subject to airline terms and external factors. We are not responsible for flight cancellations, delays, or overbooking by airlines.
• Hotel Bookings: Hotel availability and rates are subject to change. We are not responsible for room unavailability or changes in hotel policies.
• Tour Packages: Tour itineraries are subject to change based on weather, local conditions, or circumstances beyond our control.

3. Third-Party Services & Partners

Our platform includes links or integrations to third-party websites, airlines, hotels, payment gateways, and service providers. Elyvia Travel Solution is not responsible for the content, practices, policies, or conduct of these external services. We recommend users review their respective terms and privacy policies before engaging with third-party providers.

4. Visa & Travel Document Assistance

Elyvia Travel Solution provides visa assistance as a facilitator only. We are not responsible for visa approval or rejection by government authorities. Visa processing times, requirements, and outcomes are determined solely by the respective country's immigration authorities. Visa consultation fees are non-refundable once processed.

5. Travel Insurance & Safety

Travel insurance is optional and non-refundable. Coverage and claim eligibility depend on insurance provider terms. Elyvia is not liable for injuries, losses, or damages during travel. Users are advised to maintain emergency contact information and follow all safety guidelines.

6. Payment & Transaction Disclaimers

• Payment information is processed through secure third-party gateways. Elyvia is not liable for payment fraud or unauthorized transactions.
• Currency conversion rates are subject to market fluctuations. Elyvia is not responsible for exchange rate variations.
• Booking fees and taxes are non-refundable once payment is processed.

7. Driver & Service Provider Conduct

While Elyvia verifies drivers and service providers, we are not responsible for their conduct, behavior, or actions during service. Users experiencing issues should report to support immediately. Elyvia reserves the right to remove service providers who violate terms.

8. Technical Issues & System Errors

Our platform is provided "as is" without guarantees of uninterrupted or error-free operation. Elyvia is not liable for temporary outages, system failures, data loss, or technical errors. We make no warranties regarding security or data protection, though we implement industry-standard measures.

9. Limitation of Liability

Elyvia Travel Solution shall not be held liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our services or the inability to use them. This includes but is not limited to delays, cancellations, price changes, driver behavior, flight delays, hotel issues, visa rejections, or third-party failures.

10. Force Majeure

Elyvia is not liable for service disruptions caused by natural disasters, pandemics, wars, strikes, government actions, or other events beyond our control. Service vouchers will be issued for such cancellations where applicable.

11. User Responsibility

Users are responsible for verifying booking details, terms, and conditions before confirming. Review flight times, hotel locations, tour itineraries, and cancellation policies carefully. Elyvia is not responsible for user errors or missed bookings.

12. Changes to Disclaimer

Elyvia Travel Solution reserves the right to modify this Disclaimer at any time without prior notice. Continued use of our services after updates implies acceptance of the revised terms.

13. Contact Information

Elyvia Travel Solution Support
Email: info@elyviatravelsolution.com
Phone: +91 8981088343 (Toll Free)
Website: elyviatravelsolution.com

By using our platform, you agree to this Disclaimer in its entirety.